Q.38PGA-1

Question

Question: Stella, Inc. is using a costs-of-quality approach to evaluate design engineering efforts for a new skateboard. Stella’s senior managers expect the engineering work to reduce appraisal, internal failure, and external failure activities. The predicted reductions in activities over the two-year life of the skateboards follow. Also shown are the predetermined overhead allocation rates for each activity.

 

Activity                                                                         Predicted        Predetermined

                                                                             Reduction in  Overhead Allocation

                                                                               Activity Units         Rate per Unit

Inspection of incoming raw materials                             390                      $ 44

Inspection of finished goods                                            390                         19

Number of defective units discovered in-house         1,200                         50

Number of defective units discovered by customers    325                         72

Lost profits due to dissatisfied customers                       75                       102

 

Requirements

1. Calculate the predicted quality cost savings from the design engineering work.

 

Step-by-Step Solution

Verified
Answer

Answer

Total predicted quality cost savings amount to $115,620.

 

1Step 1: Quality cost savings

Quality cost-saving is the reduction in the cost by improving the quality of products or services. Quality is improved by implementing quality improvement programs. Thus the cost incurred on quality improvement programs replaces the cost of lower quality products and the overall cost gets reduced.

2Step 2: Calculation of predicted quality cost savings

Activity

Predicted reduction in activity units

Allocation rate per unit

Predicted quality cost savings

 

 

 

 

Inspection of incoming raw material

390

44

$17,160

Inspection of finished goods

390

19

$7,410

Number of defective units discovered in house

1200

50

$60,000

Number of defective units discovered by customers

325

72

$23,400

Lost profits due to dissatisfied customers

75

102

$7,650

Total predicted quality cost savings

 

 

$115,620