Q.3.1

Question

 The company’s customer satisfaction survey. 

 In the company’s prior-year survey, 80% of customers surveyed said they were “satisfied” or “very satisfied.” Using this value as a guess for pˆ, find the sample size needed for a margin of error of 3% at a 95% confidence level. 

Step-by-Step Solution

Verified
Answer

The sample size is 683

1Step 1 Given Information

Population proportion (p^)=80%=0.80

Margin of error (E)=3%=0.03

Confidence level=95%


2Step 2 Explanation



From the standard normal table, the z-score at 95% the confidence level is 1.96

The sample size is calculated as:

n=(p^)(1-p^)zE2

=0.80(1-0.80)1.960.032

=682.926

683

Therefore the required sample size is 683