Q.3.1
Question
The company’s customer satisfaction survey.
In the company’s prior-year survey, 80% of customers surveyed said they were “satisfied” or “very satisfied.” Using this value as a guess for pˆ, find the sample size needed for a margin of error of 3% at a 95% confidence level.
Step-by-Step Solution
Verified Answer
The sample size is 683
1Step 1 Given Information
Population proportion
Margin of error
Confidence level
2Step 2 Explanation
From the standard normal table, the z-score at the confidence level is 1.96
The sample size is calculated as:
=682.926
Therefore the required sample size is 683
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