Q19-24RQ
Question
Why are some quality costs hard to measure?
Step-by-Step Solution
Verified Answer
Quality costs are hard to measure due to the lack of certain measurements or due to nonfinancial events.
1Quality cost
Quality costs are costs incurred for the purpose of improving the quality of products or services. There are our types of costs under JIT costing –
a) Prevention cost
b) Appraisal cost
c) Internal failure cost
d) External failure cost
2Quality cost hard to measure
Some quality costs are hard to measure as they may be nonfinancial or there may not be any proper standard to measure them.
Examples of such costs are – Profit loss due to dissatisfaction of customers.
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