Q.11

Question

A software company is trying to decide whether to produce an upgrade of one of its programs. Customers would have to pay \(100 for the upgrade. For the upgrade to be profitable, the company needs to sell it to more than 20% of their customers. You contact a random sample of 60 customers and find that 16 would be willing to pay \)100 for the upgrade.

(a) Do the sample data give good evidence that more than 20% of the company’s customers are willing to purchase the upgrade? Carry out an appropriate test at the A=0.05 significance level.

(b) Which would be a more serious mistake in this setting—a Type I error or a Type II error? Justify your answer. 

(c) Other than increasing the sample size, describe one way to increase the power of the test in (a). 

Step-by-Step Solution

Verified
Answer

a). No, There is not sufficient evidence to support the claim. 

b). Type I error is worse, because then the upgrade is less likely to be profitable.

c). Increase the significance level.

1Part (a) Step 1: Given Information

x=16

n=60

2Part (a) Step 2: Explanation

Determine the hypotheses:

H0:p=20%

         =0.20

Ha:p>0.20

The sample proportion is the number of successes divided by the sample size:

p^=xn  =1660

   0.2667

Determine the value of the test-statistic:

z=p^-p0p01-p0n =0.2667-0.20.2(1-0.2)60

 1.29

3Part (a) Step 3: Explanation

The P-value is the chance of getting the test statistic's result, or a number that is more severe. Calculate the P-value in table A as follows:

P=P(Z>1.29)

   =P(Z<-1.29)

   =0.0985

Reject the null hypothesis if the P-value is less than the significance level:

P>0.05 Fail to reject H0

4Part (b) Step 1: Given Information

H0:p=20%

=0.20

Ha:p>0.20

5Part (b) Step 2: Explanation

Type I error: Reject the null hypothesis H0, when H0 is true.

Consequence: Less people are willing to pay $100 than it appears from the results of the test.

Type II error: Fail to reject the null hypothesis H0, when H0 is false.

Consequence: More people are willing to pay $100 than it appears from the results of the test.

Type I error is worse, because then the upgrade is less likely to be profitable.

6Part (c) Step 1: Given Information

For the upgrade to be profitable, the company needs to sell it to more than 20% of their customers.

7Part (c) Step 2: Explanation

You can increase the power by:

Increasing the sample size (because having more information about the population will allow us to make better estimations).

Increase the significance level (because this increases the probability of making a Type I error and decreases the probability of making a Type II error; Since the power is 1 decreased by the probability of making a Type II error and thus the power increases).

Making the alternative proportion p more extreme (thus p greater than 0.45, since more extreme alternatives are easier to prove).