Problem 12
Question
One of the operations in the U.S. Post Office is a mechanical mail sorting operation. In this operation, letter mail is sorted at a rate of one letter per second. The letter is mechanically sorted from a three-digit code input by an operator sitting at a keyboard. The manager of the mechanical sorting operation wishes to determine the number of temporary employees to hire for December. The manager estimates that there will be an additional \(34,560,000\) pieces of mail in December, due to the upcoming holiday season. Assume that the sorting operators are temporary employees. The union contract requires that temporary employees be hired for one month at a time. Each temporary employee is hired to work 150 hours in the month. a. How many temporary employees should the manager hire for December? b. If each employee earns a standard \(\$ 18\) per hour, what would be the labor time variance if the actual number of letters sorted in December was \(33,840,000\) ?
Step-by-Step Solution
VerifiedKey Concepts
Labor Variance
- Expected hours were calculated by predicting a certain volume of mail to sort.
- The actual hours worked turned out to be less if fewer letters were sorted than planned, resulting in a labor variance.
- Labor variance helps management understand efficiency and adjust budgets accordingly.
Temporary Employees
- They are typically hired for short periods, like one month, which provides the flexibility to adjust staff levels quickly.
- Costs associated with temporary employees, such as wages and training, should be considered in budgeting and planning.
- Although not permanent, they require proper training to perform tasks efficiently, ensuring optimal productivity.
Mail Sorting Operation
- The efficiency of sorting, which is one letter per second in this case, with massive throughput.
- Automation, which reduces manual effort and increases sorting speed.
- The role of human operators, who manage the input that guides the sorting machinery.